Project Delivery

Unlock the full potential of your ServiceNow investment with Head Ahead’s trusted implementation expertise.

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We provide end-to-end delivery support across the full project lifecycle. This includes business case development, requirements definition, solution design, implementation, deployment, and service transition.

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We operate within a proven Agile delivery framework, using Scrum where appropriate and tailoring our approach to align with your governance structures and organisational objectives.

 

Our delivery experience spans the following ServiceNow solution areas:

• IT Service Management (ITSM)

• IT Asset Management (ITAM)

• Strategic Portfolio Management (SPM)

• Customer Service Management (CSM)

• Digital End-User Experience (DEX)

• HR Service Delivery (HRSD)

• Custom Application Development

• Integration Hub

 

Our work is underpinned by established delivery and project management practices:

• Agile delivery approaches, including Scrum, Kanban, and DevOps

• PRINCE2 and PMP-aligned project governance

 

At Head Ahead, we focus on more than project execution. We help organisations achieve operational excellence, drive continuous value, and build resilient ServiceNow platforms that stand the test of time.

 

Partner with us to deliver not just technology, but sustainable success.

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